TESCO HSC
Company TESCO Hindustan Service Centre
Website www.tescohsc.com
Eligibility Any Graduate
Experience 0 - 1 yrs
Location Bangalore
Job Role Graduate Software Engineer
JOB SUMMARY:
Company profile :
The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. The centre sits at the heart of the Tesco group, and provides IT and Business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Our core purpose at Tesco is to create value for our customers to earn their lifetime loyalty and Tesco HSC is dedicated to supporting those values by providing great service to our internal customers.
Job Description :
1. Is responsible for action steps that are clearly defined and laid out; Handles repetitive routine activities, that are standardised, with little or no scope for digression
2. Performs operational tasks of a repetitive nature, for which output is specified in advance
3. Is measured on adherence to timelines, quality, cost/ savings targets
4. Uses guidelines or routines to solve regular problems
5. Has a basic understanding of the 1 - 2 core technologies used by the program
6. Follows instructions with minimal deviations from the specified standards
7. Undertakes internal collaboration with colleagues at the same level and acting as channel of information Leadership Skills
8. Ability to collaborate and work across the teams to achieve shared success
9. Ability to build strong relationships with colleagues while focusing on customer delight
10. Displaying agility in thoughts & handling priorities
11. Displaying integrity, and high energy to deliver beyond expectations
12. Ability to be innovative and share ideas for business improvement Operating Skills
13. Good working knowledge of Microsoft Office
14. Good Communication skills
15. Analytical ability
Candidate Profile:
1. Bachelor’s degree in Management Information Systems / Computer Science or equivalent experience and a minimum of 0-3 years of related experience.
2. May include highly experienced individuals performing entry-level equivalent work who are non-degreed or degreed in an unrelated field
HAI SURYA CHALUMURI;
Company TESCO Hindustan Service Centre
Website www.tescohsc.com
Eligibility Any Graduate
Experience 0 - 1 yrs
Location Bangalore
Job Role Graduate Software Engineer
JOB SUMMARY:
Company profile :
The Tesco Hindustan Service Centre (HSC) is the Global Services Arm for Tesco. The centre sits at the heart of the Tesco group, and provides IT and Business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Our core purpose at Tesco is to create value for our customers to earn their lifetime loyalty and Tesco HSC is dedicated to supporting those values by providing great service to our internal customers.
Job Description :
1. Is responsible for action steps that are clearly defined and laid out; Handles repetitive routine activities, that are standardised, with little or no scope for digression
2. Performs operational tasks of a repetitive nature, for which output is specified in advance
3. Is measured on adherence to timelines, quality, cost/ savings targets
4. Uses guidelines or routines to solve regular problems
5. Has a basic understanding of the 1 - 2 core technologies used by the program
6. Follows instructions with minimal deviations from the specified standards
7. Undertakes internal collaboration with colleagues at the same level and acting as channel of information Leadership Skills
8. Ability to collaborate and work across the teams to achieve shared success
9. Ability to build strong relationships with colleagues while focusing on customer delight
10. Displaying agility in thoughts & handling priorities
11. Displaying integrity, and high energy to deliver beyond expectations
12. Ability to be innovative and share ideas for business improvement Operating Skills
13. Good working knowledge of Microsoft Office
14. Good Communication skills
15. Analytical ability
Candidate Profile:
1. Bachelor’s degree in Management Information Systems / Computer Science or equivalent experience and a minimum of 0-3 years of related experience.
2. May include highly experienced individuals performing entry-level equivalent work who are non-degreed or degreed in an unrelated field
 |
To interact with store personnel working in the stores in UK through calls and resolve
their queries related to any part of the store (Front End / ShopFloor / Backoffice)• The
role is responsible for delivering an excellent standard of customer service to Tesco’s internal customers and uses their expertise to effectively troubleshoot issues raised during a call/ through mails exchanged.• To be aware about business and customer needs and offer accurate and comprehensive information in the mail/during a call.• To consistently exceed set daily and monthly targets on customer service availability and any other agreed performance parameters.• Adhere to and comply with organization’s compliance policies and procedures pertaining to the process.
|
|
What we are looking for
|
|
Any Graduate
Years Of Experience: Any |
0 comments:
Post a Comment